*As of January 1, 2023, Loren Data no longer allows connections to our network via unencrypted “in the clear” FTP connections. We do allow encrypted SFTP and FTPS (implicit or explicit) connections.
*ECGrid highly recommends using SFTP, (SSH FTP), which adds encryption and better TCP/IP handling.
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Locate your SFTP/FTPS Connection on your ECGRID Portal:
- Select "Mailboxes"
- Select "My Connections"
- Select "SFTP/FTPS":
- All connectivity information will be listed at the top of this page:
*Please Note: The My Connections to ECGrid tab provides options for connecting your network and mailboxes to the Loren Data network, not your trading partners’
To activate the provisioned SFTP/FTPS connection:
- Select “Activate” in the top right of the page or at the bottom of the page
- *For SFTP: IP addresses do not need to be whitelisted; this section should remain blank
Top-right of page Activate button:
Bottom of Page Activate Button:
- Once activated, the "Status" will change to "ACTIVE" (password omitted in screenshot below)
- You can make changes at your convenience and select "Save Changes" at the bottom:
- You are ready to log in and begin trading at any time after this is activated
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Host/Server: These URLs are used regardless of whether you choose to connect through SFTP or FTPS
Username: ECGrid strongly recommends using the provided Username to allow our Support staff to more easily assist you in troubleshooting any issues. However, if you choose to update the Username, please note there is a 15-character limit.
Password: You can change your password at any time; however, you must include at least one lower-case letter, one upper-case letter, one number, and one special character, (!@#$%^&*). There is also a 10-character minimum.
Certificate (SSH-optional): You can use this field to provide the SSH certificate format.
Delete on Download: If you delete files through your script, you can leave this field as defaulted to No. If you choose to have us delete the file once it’s been downloaded, change the button from No to Yes.
IP Addresses: If you choose to connect via SFTP, you do not have to add IP addresses to your profile. However, if you choose to connect via FTPS, you must include all IP addresses that will connect to ECGrid. The IP addresses must be added on separate lines. If you are unsure of your IP address, it is provided for you at the bottom of the page, above the “Activate” button. However, please note this is only the IP address for the desktop you are working from. You will also want to include all addresses related to your communication server and firewall.
Testing: Once you activate your connection, you can test the connection in both directions from the bottom of the page. You must have active IDs already on your mailbox to complete the testing. You are able to Test Download and Test Upload. You are also able to download a test file for your convenience.
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Our ECGrid SFTP-FTPS FAQ document provides our profile and technical information:
As always, if you have any questions or concerns, please reach out to us at support@ecgrid.com where we can assist.