ECGrid Support

Getting Started 6

• Implementation Quick Start Guide
• ECGrid Migration Process
• Customer ID Template
• Trading Partner Template
• Authorization Letter Template

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FAQ 12

• ECGrid API Updates 4.X
• ECGrid Portal FAQ
• ECGrid SFTP-FTPS FAQs
• ECGridOS API Business Process Examples
• ECGrid Support - Ticketing FAQs

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How to use your ECGrid Portal 19

• How to Add or Delete an ID or Trading Partnership on your Portal
• How to Filter and Search for Data
• ECGrid Portal User Administration
• How to Log in to My ECGrid Portal Site
• ECGrid Portal FAQs

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Documents 1

• Target ID Change Form

ECGrid API 0

Communications 4

• OFTP FAQs
• Can ECGrid connect through OFTP?
• How do I set up an OFTP connection?
• What is ECGrid's OFTP Connection information?

ECGrid Portal 3

• ECGrid Portal Q&A
• What are the different User Authorization levels?
• What happens if I suspend a mailbox?

ECGridMailboxIO.exe Web Services Tool 7

• ECGridOSMailboxIO.exe Web Services Tool Q&A
• What is the ECGridOSMailboxIO.exe Web Services tool?
• Where can I find more information on the ECGridOSMailboxIO.exe web services tool?
• What's the minimum OS version we support for the .exe tool?
• On the .exe tool are files automatically deleted from the inbox when they are downloaded?

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Loren Data ECGrid AS2 4

• Loren Data ECGRID AS2 Configuration
• ECGrid Automotive AS2 Profile
• ECGRID-SIGNED AS2 Profile and Certificate
• Loren Data SHA1 AS2 Profile

Target Vendor AS2 Information 2

• TARGET_LORENDATA AS2 Configuration
• TARGET_LORENDATA AS2 Certificate Expiring - 05/05/25

WalMart AS2 Configurations 1

• How to Setup a WalMart Connection

SFTP-FTPS 2

• ECGrid SFTP-FTPS FAQ
• How to Set Up or Update My Connection to ECGrid

ECGridOSMailboxIO.exe Web Services Tool 0

New Portal Interface 4

• Portal Login, Tutorials, and Documentation
• New ECGrid Portal Interface for Target Vendors
• Target AS2 Certificates through Loren Data ECGrid Expiring
• ECGrid to Sunset Unencrypted FTP Access - Implementation Guide

External Communications 1

• Legacy FTP Server Update - June 2024

Release Updates 7

• Release Notes - 2023 Q1
• Release Notes - 2023 Q2
• Release Notes - 2023 Q3
• Release Notes - 2023 Q4
• Release Notes - Q2/Q3 2024

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CS Pro Tips 3

• P/R: How to Provide Mailbox Access to Clients - 12/2021
• February '22 Partner/Reseller Pro-Tip - You can set up carbon copies on your portal site!
• February Portal Pro-Tip: User Authorization Levels

ECGRID Certificate Update 2

• Updated ECGRID Certificate
• IMPORTANT NOTICE: Loren Data ECGrid AS2 Certificate Expiring

ECGrid Simplify Video Tutorials 7

• Reseller Document Definition
• Flow Activities - Document Search
• Create a Connector
• Create a new Flow
• Reseller User Management

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Knowledge Center 20

• How to Update a Lookup Table
• How to add email addresses to error notifications
• Can I change a value in a document and reprocess it?
• Reset Password
• How to Install the Windows Service Client

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ECGrid Simplify FAQs 2

• What is a Runtime Account on ECGrid Simplify?
• What are the different User roles in ECGrid Simplify?

Enhanced Support 1

• Sign-Up For Enhanced Support and Premium Self-Service Portal

Self Service 5

• Self-Service: File Naming
• Self-Service: How to Resend Login Info to a User
• Self-Service: Moving an ID to a new mailbox
• Self-Service: Partnerships
• Self-Service: Setting up your Walmart connection on ECGRID.