Solution Title - Error: Interchange DEMO routing blocked

Modified on Thu, Sep 11, 2025 at 11:40 AM

Interchange Status Code: 1304


On the ECGrid network, either the sender ID, the receiver ID, or both must belong to an ECGrid customer network to route successfully. The receiver ID for this file belongs to a DEMO network on ECGrid, not a customer network and can’t be processed.

 

Recommended Action: If you believe the receiver ID is an active ID and should route to an ECGrid customer, please contact support@ecgrid.com and provide the EDI ID, company name, and provider.



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