Here is how you can resend login credentials to a user via your Portal:

  • In the Portal, go to "Users" on the left-hand side
  • Click the user's login name
  • In the top-right, select "Email Info" to send their login name and Portal URL:

  • To reset their password, select "Reset Password"
  • An email will be sent automatically to their registered email address

Have questions regarding ECGRID Portal User Administration? Click the following link for in-depth details: ECGrid Portal User Administration